Testimonials

I have been an author for John Wiley and Sons, Inc. for more than 40 years, during which time I had the privilege of working closely with Suzanne Ingrao in her role as head of the More..
Production Department for the College Division.  I use the word ‘privilege’ because of her total dedication to assuring that every production detail was attended to and of the highest quality.

Although her responsibilities spanned hundreds of books besides my own, she was never too busy to personally resolve production issues on my behalf.  There is no doubt in mind that the success of my texts is due in large part to the care, skill, and expertise that she brought to my projects.


Howard Anton
Prof. Emeritus/Drexel University


I am writing this testimonial to give my highest recommendation for Suzanne Ingrao of Ingrao Associates. Suzanne has provided production management More..

production management services for several anatomy and physiology textbooks that I have written. She is the consummate professional: She is extremely organized, has terrific ideas, and is very helpful. In addition, Suzanne has a wealth of knowledge and vast experience in production management, allowing her to provide solutions to any production issues that may arise. I have been so fortunate to work with Suzanne. Her superior abilities have greatly contributed to the success of each of my textbooks.


Bryan Derrickson, PhD


This is a letter of high recommendation for Suzanne Ingrao's superior editorial talents. We have used Suzanne for over 20 years to help us with copyediting More..

proofreading, and spelling, punctuation, and grammatical corrections, and equally important, interfacing with our publishers on schedules and turnarounds. She has always exceeded our expectations while beating our deadlines, and always with professionalism and courtesy. She can handle books, monographs, reports, memoranda, letters, and other such works that need to be well-written yet understandable, even on a deadline, and is always a pleasure to work with.


Jack Meredith, Professor of Management, Broyhill Distinguished Scholar and Chair in Operations, School of Business, Wake Forest University, Winston-Salem, NC.


Suzanne Ingrao has been our project manager for over 20 years. During that time we have written four editions of each of two biochemistry textbooks totaling over 10,000 pages More...

all in color. She has done an extraordinary job in coordinating these complex projects and has rapidly and adroitly responded to all of our numerous requests. We are very much indebted to her for her phenomenal work and are looking forward to collaborating with her on future editions of our textbooks.


Donad Voet and Judith Voet


I have worked with Suzanne Ingrao of Ingrao Associates for nearly 10 years, on textbooks in the areas of Information Systems and Anatomy and Physiology at Wiley. I’ve More...

always had great experiences working with Suzanne. She is extremely skillful at managing all aspects of the production process, and she expertly communicates with authors and editors.. Suzanne is extremely responsive, careful, capable and professional. I highly recommend working with Suzanne Ingrao on book publishing projects.


Lorraina Raccuia, former editor at Wiley Publishers


My experience with Suzanne managing countless projects over the past twenty years has always been impeccable. My interactions with her have proved invaluable. She has More...

always been able to manage complex publishing projects bringing them to market on time, within budget, while delivering the integrity of the authors’ and designers’ intent and vision. Her knowledgeable and practical approach to production and editorial services makes me have the utmost admiration for her professional skills and talents.


Edward Burke
Creative Director Studio 25N


I retired last year from my position as Vice President, Content Management, Global Education, for John Wiley & Sons, Inc., and worked with Suzanne Ingrao from 1991 until More...

2012.  Over the years, Suzanne was project manager for a large list of Wiley's most important titles.  A small sampling includes the Kieso/Weygandt/Kimmel/Warfield franchise (which includes such classics as Intermediate Accounting and Principles of Accounting), John Schermerhorn's management titles (including Management and Organizational Behavior), and the Tortora franchise (including Principles of Anatomy, Anatomy and Physiology, and Human Biology).

Suzanne was given so many of our most important titles because of her deep knowledge of production, her ability to work under pressure with a broad range of authors,  her meticulous attention to detail, and her unfailing reliability.  Suzanne makes herself available to authors' calls day and night.  She is always responsive to the needs of the project and of each Wiley production editor.


Ann Berlin


Suzanne served for many years as the production manager on our largest college textbook franchise. As these were complex projects with tight deadlines More...

her technical knowledge was essential to meeting scheduled deadlines. As changes to the schedule happened repeatedly, Suzanne always contributed to building out new schedule and offered up ideas to save additional time. Her recommendations on each project led to significant improvements in schedule & budget. Over the years, the savings was substantial and the books were a competitive success. I wholeheartedly recommend Suzanne to anyone looking a partner with technical skills who is willing to go above and beyond. I look forward to the opportunity to work with Suzanne again.


Chris DeJohn, John Wiley & Sons


I have had the pleasure of working with Suzanne Ingrao on many different projects over the past few years. In my experience, she has been an indispensable backboneMore...

for a lot of key products in respect to their successful composition and production. Any organization would be most fortunate to benefit from her services.


Yana Mermel, Editorial Operations Manager, Wiley


Suzanne has an extensive knowledge of the publishing industry. We have worked together on a number of projects and her attention to details and schedulesMore...

are always a top priority. Her organizational skills, quick responses and commitment to all projects made it a pleasure to work with her.


Deni Showers Sr. Project Manager


Suzanne and I have worked together for 14 plus years in the publishing business. Working with her and observing her attention to her authors' expectations was incredible. AlwaysMore...

going above and beyond to complete all projects on time when dealing with an extremely tight schedule, Suzanne's commitment to her work was always her priority. I enjoyed being teamed up with Suzanne; it was always a pleasure.


Jackie Henry, Sr. Project Manager


"I have been an author for John Wiley and Sons, Inc. for more than 40 years, during which time I had the privilege of working closely with Suzanne Ingrao in her role as the GeneralMore...

Manager of the Production Department for the College Division. I use the word ‘privilege' because of her total dedication to ensuring that every production detail was attended to and of the highest quality.

Although her responsibilities spanned hundreds of books besides my own, she was never too busy to personally resolve production issues on my behalf. There is no doubt in my mind that the success of my texts is due in large part to the care, skill, and expertise that Suzanne brought to my projects."


Howard Anton Prof. Emeritus/Drexel University


Suzanne brings a wealth of project management skills and strategies to all of her projects. Her abilities to focus on detail and quality, maintain schedule andMore...

budget, all while nurturing author relations, are remarkable.


Joan Kalkut
Sponsoring Editor-Organic Chemistry and Biochemistry
Global Education, John Wiley & Sons


I have worked with Suzanne for over 28 years. Her extensive knowledge of book production and management played an important role in my career as a Sr. Content Manager. OverMore...

the last 22 years, Suzanne has become a successful independent contractor specializing in project management services for Higher Education text books. Her working relationship and professionalism with authors and editors is impeccable. Suzanne has produced titles assigned to her on time and within budget under the best and worst of circumstances over the years. The authors she has worked with continue to request that she work with them on their revisions.


Lucille Buonocore
Senior Production Manager, John Wiley & Sons


I have had the pleasure of working with Suzanne Ingrao on countless publishing projects over the past 14 plus years. She could always be counted on to complete complexMore...

projects (with tight schedules), and to bring them to market on time and within budget.

Suzanne was the backbone for many key projects in respect to their successful composition and production. Working with her and observing her attention to her authors' expectations was inspiring. Because of her knowledgeable and practical approach to production and editorial services, I have the utmost respect and admiration for her professional skills and talents. Her commitment to her work was always her priority, and she always understood the author's perspective. It is my sincere belief that any organization would be most fortunate to benefit from her services.


Jane M. Shifflet
(former) Project Manager at Aptara


As an indexer subcontractor, I have worked with Suzanne Ingrao on many large and complicated projects in subject areas as diverse as economics, mathematics, andMore...

microbiology. Managing such projects requires a high degree of experience and skills, as well as the ability to coordinate the various parties (authors, editors, compositors, indexers) to ensure optimal results and meet often grueling schedules. Suzanne consistently demonstrates a level of professionalism and expertise that makes working with her a pleasure.


Stephen R. Ingle, founder & CEO
WordCo Indexing Services, Inc.


"Suzanne Ingrao always understood the author's perspective, consulted with me to set schedules, and managed projects for high quality and on-time completion... working with her was a pleasure."


John R. Schermerhorn, Jr., Ph.D.


Working with Suzanne is a pleasure. Her commitment to quality, her creative problem-solving approach, and her willingness to always go that extra mile ensure that our projects are completed on time and accurately. She continually exceeds expectations!


Terry Ann Kramer
Freelance Development Editor


Ingrao Associates has provided the full suite of production services-project management, copyediting and proofreading-for many years on some of our most complexMore...

titles. Of particular note is the fostering of author communication, which has resulted in authors requesting to work with Ingrao Associates over many editions of their texts. Suzanne's attention to detail and ensuring that time to market needs are met are also strengths.


Pamela Kennedy Oborski


I have worked with Suzanne for over 20 years and she has never missed a printer date. She is extremely diligent, greatly experienced, and detailed oriented. Suzanne is easy to reach and responds quickly. I can always count on Suzanne. She is superbly professional.

Anna Melhorn, Senior Production Editor,
John Wiley & Sons Publishers